FAQ

Shipping

Q. Where do you ship to?

A. We ship worldwide

Q. How long does shipping take?

A. Shipping times vary depending on your location.

Australian orders typically arrive within 3–5 business days once shipped.

International orders usually take 6–27 business days, depending on the destination


Q. Do you offer free shipping?

A. Yes — we offer free shipping on all Australian orders over $100.

Q. Who do I contact if my order hasn’t arrived?

A. If you have any issues with your order, please contact us at gloryeon.help@gmail.com, and our team will be happy to assist.

Returns

Q. What is your return policy?

Our full returns policy can be found on the Terms & Conditions page.

Q. How long do I have to return an item?

You have 2 days from the date of delivery to request a return.

Q. Are sale items returnable?

All sale items are non-refundable



Sizing

Q. How do your items fit? (true to size / oversized / slim)

A. Fit varies depending on the style. Each product description will clearly state whether the item is true to size, oversized, or slim fit.


Q. Where can I find the size guide?

A. The size guide is available in the product information section on each product page.

Support & Contact

Q. How can I contact support?

A. For any questions or issues, reach out to us at gloryeon.help@gmail.com


Q. How long does it take to get a response?

A. Our team typically responds within 24 hours.